How to shop
Are there any discounts or coupon codes?
Periodically we offer coupon codes. You may sign up to our emailing list (at bottom of website) so that you will be notified of any special promotions.
How do I apply Moon Sugar nail art decals?
Click here to watch a video!
What exactly is waterslide paper?
Waterslide paper is an ultrathin decal paper that has a water activated adhesive on the back of it. The end result is thinner than a sticker, and more natural looking like a tattoo design on your nails.
Is your site for professionals only?
We sell both direct to consumer and to professional salons.
How are the decals shipped?
Most orders are delivered simply via an envelope (with a red stamp marked YOUR DECAL ORDER ENCLOSED)without tracking to save you money.
How long is shipping?
We take pride in speedy service. If your order is placed by 12pm during the business day, it will be processed and shipped out of our facility the same day. We are currently shipping out of Wisconsin. Our ship time is typically 2-5 business days depending on your location. [NOTE: We can control how fast we get your product out the door. However, most of our deliveries are dependent on the US Postal Service, UPS and Fed-X. During this time, they can be delayed.]
How do I track my order?
To save you costs, most of our small shipments are free of shipping charges and get mailed out via UPS. For larger orders, we do use tracking.
Tracking states “Delivered” but I did not get a package.
Sometimes the tracking will show the package was “Delivered”, however, it may take up to 3 days for the package to show up. We’re really not sure why that happens as the service is via UPS or Fed-X.
*For other questions relating to Returns and Exchanges, please click on the link provided below: